industry

Telecom

overview

Expert IT services for the telecom Industry

Instant Technologies experts help telecommunication industries streamline workflows and automate processes for maximum operational efficiency and customer satisfaction. Our custom telecom software solutions incorporate OSS, BSS, VAS, and VoIP and leverage modern technologies for maximum performance and scalability.

Sectors

The industry sectors we served include

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    Telecom Software Development

    Managing and organizing all dimensions of electronic data exchange that help carry out core telecom operations.

    • Operational and Business Support Systems
    • Video Conferencing and Streaming Applications
    • Value Added Services and VoIP applications

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    Telecom Network Management Software

    Monitor and manage your network operations from a single point with our telecommunication software development solutions

    • Customer Billing and Order Management
    • Network resources inventory
    • Configuration and connectivity management

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    Telecom Network Applications

    Streamline communication processes with highly customized network applications and communication portals.

    • Corporate portals for resource utilization and analytics
    • Customer portals for usage reports, support, and offers
    • Applications for telephony system services

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    Telecom Performance Monitoring Software

    Detect vulnerabilities and performance issues with robust monitoring software for CE, CPEs, and network devices.

    • Network monitoring and fault identification
    • End-user monitoring and support
    • Security management and diagnostic tools

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    Telecom Security Management Software

    Protect your telecom network from hacking, scams, attacks, and breaches with our modern security management software.

    • Session Initiation Protocol (SIP) hacking prevention
    • Penetration testing services for identifying network vulnerabilities
    • PII for end-to-end data encryption and data privacy

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    Telecom AI Solutions

    Increase efficiency, predict vulnerabilities, and solve complex problems effectively with our AI-enabled software solutions.

    • Automate complex processes and minimize redundancy with RPA
    • Take high-value business decisions with predictive analysis reporting
    • Identify and minimize potential network threats, frauds, and other risks

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    Telecom Business Intelligence Solutions

    Analyze the vast data generated from telecom networks and utilize it to gain a competitive advantage regarding network performance, customer experience, and more.

    • Risk management
    • Campaign and revenue management
    • Data management and regulatory compliance

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    Telecom IoT Solutions

    Using NB-IoT and LTE-M protocols to connect IoT devices with cellular networks for effective communication and execution

    • Remote monitoring applications
    • Fault detection and predictive maintenance
    • 5G Enabled remote access and operation of equipment

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    CRM System

    Our CRM systems for telecom industries help maximize customer engagement and retention with customized plans and offers.

    • Order tracking and promotional activities
    • Personalized product and service offerings
    • Customer trends and preferences insights

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    Billing Systems

    Let customers experience control and transparency with access to subscription plans, usage, and offers.

    • Create pricing plans for users with category-wise customizations
    • Provide access to offers and pricing plans to customers
    • Track usage, bill automatically, and let users view reports

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    ERP Software Solutions

    Analyze the vast data generated from telecom networks and utilize it to gain a competitive advantage regarding network performance, customer experience, and more.

    • Supply Chain and Network resource Management
    • Integration with third-party applications
    • Invoicing, customer, and vendor management

Benefits to bank on

Our clients are able to increase end-user productivity without sacrificing usability.

  • Enhanced Security 

    Our telecom software is highly secure with features like prevention from SIP hacking and SS7 attacks, secure authentications for IoT, and data encryption methods like DES, NASH, RSA, etc.

  • Reliable Support 

    We provide reliable post-deployment services with dedicated support teams that are well-equipped to troubleshoot and resolve issues effectively. Scheduled updates and software health monitoring are also included.

  • Experience with Modern Technologies

    Our teams leverage modern development frameworks and incorporate technologies like AI, ML, VR, AR, Big Data, and IoT for process automation, rapid speeds, and maximum efficiency.

  • Expert Resources

    Our teams have completed numerous projects in the telecommunication industry, which makes them aware of the nature of the telecom business and create highly customized solutions that fulfill business requirements.

Stop wasting time and money on technology. Let’s get started

Delivery

Transform your technology by focusing on 3 key areas

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    Data transformation

    Accelerate “Data-to-Insight-to-Action” cycle, by consuming offerings like Data-as-a-Service and Reporting-as-a-Service.

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    Digital enablement

    Drive key business outcomes, using the full service digital stack – Mosaic, Digital Jedis, and human-centered design experience.

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    Innovation partnership

    Adopt a collaborative approach to innovation, by leveraging innovation labs, future financial ecosystems, alliances & partners.

Customers stories